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  1. e-Pro Live Specialist

    Join Date
    Apr 2010
    Location
    Music City
    Posts
    329

    Default Mimic Pro SSD drive issues

    We have found an issue with some of the SSD drives from the latest production run of Mimic Pro modules. This is isolated to the latest production run only, and can cause audio dropouts. The units in question have a white outline on the Master 1&2 outputs (please see photo). If you are experiencing this problem, please contact Pearl support to arrange a replacement drive through your dealer. Please note this is an audio cutoff issue not cross-talk from triggering. Cross-talk is note cancellation and can be remedied with trigger settings.
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    Last edited by Bob Sabellico; 08-01-2019 at 03:49 PM. Reason: Update
    Bob Sabellico - Product Manager - Pearl Electronic Percussion Division

  2. e-Pro Live Specialist

    Join Date
    Apr 2010
    Location
    Music City
    Posts
    329

    Default

    A message from Pearl US. about SSD drive issue.

    If you bought a Mimic Pro in the US and live in the US, please contact Pearl support to arrange a replacement drive through your dealer.

    If you live outside the US and purchased a Mimic Pro from a US dealer, you need to work through your dealer.

    I will check with Pearl Europe to find out how they will handle it and post tomorrow.

    Once again here are the specifics:
    We have found an issue with some of the SSD drives from the latest production run of Mimic Pro modules. This is isolated to the latest production run only, and can cause audio dropouts. The units in question have a white outline on the Master 1&2 outputs (please see photo). If you are experiencing this problem, please contact Pearl support to arrange a replacement through your dealer. Please note this is an audio cutoff issue not cross-talk from triggering. Cross-talk is note cancellation and can be remedied with trigger settings.
    Last edited by Bob Sabellico; 08-01-2019 at 03:50 PM. Reason: Update
    Bob Sabellico - Product Manager - Pearl Electronic Percussion Division

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