Agreement from Pearl, I'd imagine.

It's not the mistake I take exception to. If the order were placed and accepted and then, before production, the customer was alerted to the problem, I would whole heartedly agree with you and we...

Amen. Sorry my post isn't very constructive but I totally sympathise with you. I am pretty gobsmacked to be honest. The MW program has been going for how long..? Pearl has been making snares for...