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  1. Replies
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    they are a memory lock and not a stop lock... i...

    they are a memory lock and not a stop lock... i dont see any 3/8 tab that would go in the slot to keep the tom from spining on the 5/8 tube which is what the issue is...
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    so i recived a phone call from Spencer with Pearl...

    so i recived a phone call from Spencer with Pearl that they were sending me 2 of the trial run units they had produced that have too much slop in them.... about a week later they were recived and...
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    .....I did some looking online, as you obviously...

    .....I did some looking online, as you obviously did as well and it seems that 5/8” memory locks are not readily available. I found that strange as there’s a lot of stands that incorporate 5/8”...
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    x2... how do you know it will fix it...if it...

    x2... how do you know it will fix it...if it would of dont you think pearl would of suggested it? again real easy to sit there in front of your keyboard and spends someones elses time and money
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    its easy for you to spend other peoples...

    its easy for you to spend other peoples money...why should i go spend my money on something that may not work...
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    Right after i got the kit set up, and before I...

    Right after i got the kit set up, and before I even contacted Pearl Tech support I went back to guitar center and talked with the drum manager, brought in the toms and tubes to show him the issue,...
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    I appreciate the suggestions, but why should I go...

    I appreciate the suggestions, but why should I go spend 10% of the original price of the kit to purchase something that may not solve the issue? If that is a Pearl solution, for me to purchase a...
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    So just sent another email to Pearl as this has...

    So just sent another email to Pearl as this has still not been addressed... last response from Spencer indicated he had no update but would check on it...that was a month ago and still nothing....
    ...
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    tried to send you a PM music man but nothing...

    tried to send you a PM music man but nothing shows in my sent folder...sent a PM to myself and that one shows up in both the sent and inbox...not sure why yours are not showing...
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    you have a pm, thanks so much, actually you have...

    you have a pm, thanks so much, actually you have 2 because I forgot my email address in the first
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    yes I had a phone conversation with Spencer at...

    yes I had a phone conversation with Spencer at Pearl back in March, he had set up a road show JR set and duplicated the issue, said that they overlooked designing a tom stop lock for that size tube...
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    Thanks for the reply...i see that model on page...

    Thanks for the reply...i see that model on page 43 of the hardware catalog but dont think it will work with the tom holder mount ... would also of thought Pearl would of suggested that when i brought...
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    I looked in their parts hardware catalog and...

    I looked in their parts hardware catalog and didnt see any 5/8 stop locks... also would of thought spencer with Pearl tech support would of suggest that.. please share with me where you fond the...
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    Hi, So I purchased a JR set for my grandson who...

    Hi,
    So I purchased a JR set for my grandson who has taken up an interest in my full size kit, but at 7 years old its just way to big for him - He helped me set them up, tune them up and then we...
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