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  1. If Pearl instituted a method of ordering that was...

    If Pearl instituted a method of ordering that was a little more sophisticated I think instances of these issues would be much rarer. Instead of the traditional print and fill out order sheets, they...
  2. Definitely need to keep things in perspective....

    Definitely need to keep things in perspective.
    Sure, when someone has certain expectations about something (and they are paying decent bucks), they want the order executed exactly as per the...
  3. Something similar happened with my order, in that...

    Something similar happened with my order, in that the SR-300 strainer could not be integrated into a 13" snare drum. I opted to amend the order (to a 14" snare instead) and kept the SR-300. I do not...
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