Reference snare 6.5 broken

[beyondbetrayal]

Very sad day for me.. I have a bunch of gigs coming up and noticed when I was practising a few grooves today my snare sounded out of tune.

Checked the lugs and found this


After looking around a few more need to be replaced as well.

Is there anywhere I can order these from that won't take 6 months? My local dealer says that's the best they can do.

I take such good care of my equipment and I LOVE this snare. It sucks I won't be able to use it for a while.

[jdtdrums]

Very sad day for me.. I have a bunch of gigs coming up and noticed when I was practising a few grooves today my snare sounded out of tune. Checked the lugs and found this After looking around a few more need to be replaced as well. Is there anywhere I can order these from that won't take 6 months? My local dealer says that's the best they can do. I take such good care of my equipment and I LOVE this snare. It sucks I won't be able to use it for a while.

That does suck man! Hopefully you can fast track some and get it fixed up quick! Good luck !

[LDdrummer]

There was a known issue with reference lugs breaking, there was a batch that had a certain code stamped in them. If so, Pearl replaces them for you. I would suggest a PM to Al Percival to verify if these qualify. Hopefully they do! Good luck!

[beyondbetrayal]

Thanks. I sent him a PM and will wait.
I can only hope.. Just had to spend all my money on surgery for my dog.
Even if they don't cover it, I still need to source some to replace anyways . Cant' have this beauty not in 100% condition.

[Stranjluv101]

I saw this on another Ref snare, I think they'll take care of ya.

[Andy H]

Ouch! Sorry to hear that. Sounds like Pearl will take care of you though.

[AL PERCIVAL]

Scott - please check your PM message and follow instructions. Thank-you.

[beyondbetrayal]

Thanks for the quick response Al.
Pearl has the best customer service!

[Feenix]

Glad to see some at Pearl are still working hard to best please customers. Great stuff Al!

[beyondbetrayal]

So hard to find these days. I couldn't be happier to be a Pearl drummer.

[AL PERCIVAL]

Glad to see some at Pearl are still working hard to best please customers. Great stuff Al!

Thanks Feenik!

[Kiwi]

There was a known issue with reference lugs breaking, there was a batch that had a certain code stamped in them. If so, Pearl replaces them for you.

Yes lugs stamped internally with 1NN or 2NN are good, others not so.