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Received wrong bass drum in order

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  • Received wrong bass drum in order

    Just received my MCC reference pure kit and bass drum has Tom mount. I never said I wanted this option, I wanted a virgin bass drum. I hope theirs a way to get the drum I wanted. I called where I bought and they said they would contact Pearl after Christmas. Has this happened to anyone else?
    Having said this after setting up and tuning this kit is AWESOME. Not only looks but the best sounding kit I’ve ever sat behind. This included most of the top manufacturers top end kits.
    So thank you Pearl.

  • #2
    Originally posted by Thorstenson1030 View Post
    Just received my MCC reference pure kit and bass drum has Tom mount. I never said I wanted this option, I wanted a virgin bass drum. I hope theirs a way to get the drum I wanted. I called where I bought and they said they would contact Pearl after Christmas. Has this happened to anyone else?
    Having said this after setting up and tuning this kit is AWESOME. Not only looks but the best sounding kit I’ve ever sat behind. This included most of the top manufacturers top end kits.
    So thank you Pearl.
    i don't see any problems in pearl sending you what you've ordered . if a mistake occured somewhere in the chain of '''command''',pearl will make it rigtht, 0 doubts about it.
    sigpicRUSH FOREVER RUSH
    tama SC B/B anthique sunburst 14-10-8-10-12--16-22 - reference snare 14x5-pearl ultracast 14X5- pearl FF brass 14X5-tama hardware/pedals
    sabian HHX's/AAX's



    WTB:AAX -HHX-SR2's large crashes

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    • #3
      Originally posted by rollracer View Post
      i don't see any problems in pearl sending you what you've ordered . if a mistake occured somewhere in the chain of '''command''',pearl will make it rigtht, 0 doubts about it.
      Pearl will fix it. Just let your dealer know about it.
      2021 Masterworks / Matte Black Mist

      18x20 KD, 14x16 FT, 12x14 FT, 8x10 TT, 6.5x13 SD, 10x12 FSD

      2022 Masterworks Cocktail Kit / Bright Champagne Halo

      16x16 KD (verticle), 5x10 SD, 5x8 TT, 5x12 TT

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