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Anyone know how to get ahold of Mapex hardware/ rep service? Tom lugholders stripped

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  • Anyone know how to get ahold of Mapex hardware/ rep service? Tom lugholders stripped

    Hi there. I purchased a Mapex Saturn black and gold badge kit a year ago or so, and at first I loved it. 22x16x13x12. The only problem is that some of the lug holders stripped on both toms after my second head change. At first I was talking to a representative right as COVID hit who had said he could get me squared away and locate some parts, but now I'm having trouble getting ahold of anybody whatsoever! I really dig the kit and don't want to have to buy a new kit. I can't see myself buying anything Mapex ever again if I can't at least get a reply (even a no).

    Any help would be very much appreciated. I'm going to try to attach some pictures of the drums so you all know what I mean. Thank you. I really would like to be able to repair these drums because I just do not have a budget for another kit.

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  • #2
    Did you try this?

    http://mapexdrums.com/us/contact/
    Emerald Fade MMX kit: 22x18 10x8,12x9,14x11,14x12,16x16,6.5x14 snare or 6x14 Black Nickel Hammered Pearl Sensitone
    1964 Blue Glass glitter Rogers Cleveland Era Holiday drums
    8x12, 16x16, 14x20, 5x14 Powertone Snare

    Comment


    • #3
      or this?

      https://www.ebay.com/itm/11453167560...8AAOSwAHde-fLl
      Emerald Fade MMX kit: 22x18 10x8,12x9,14x11,14x12,16x16,6.5x14 snare or 6x14 Black Nickel Hammered Pearl Sensitone
      1964 Blue Glass glitter Rogers Cleveland Era Holiday drums
      8x12, 16x16, 14x20, 5x14 Powertone Snare

      Comment


      • #4
        https://www.ebay.com/itm/11453167627...sAAOSwcble-fHe
        Emerald Fade MMX kit: 22x18 10x8,12x9,14x11,14x12,16x16,6.5x14 snare or 6x14 Black Nickel Hammered Pearl Sensitone
        1964 Blue Glass glitter Rogers Cleveland Era Holiday drums
        8x12, 16x16, 14x20, 5x14 Powertone Snare

        Comment


        • #5
          I googled and found a thread where one guy had an issue he approached mapex by mail.

          https://www.pearldrummersforum.com/s...an-I-find-them

          mully - the only problem with that is the front two lugs are actually shorter than the others to accommodate for the 3mm (or so) of the mounting bracket that goes under them. they will work, but will not be lining up exactly.

          prophet - i was in a similar situation, so i simply sent mapex an email. they sent me a package of 4 lugs for free very quickly. here is what i wrote:
          -----------------------------------------------------
          Hello Mapex!
          I recently upgraded to a Mapex Saturn kit (electric blue sparkle, jazz sizes) and am very impressed with both the sound and the quality of these drums! I wanted to say thanks for making such an affordable quality set of instruments.
          I like to mount my toms off the bass drum, so they are centered over my snare drum and can also be a bit lower. It looks like the tom mount can come off the bass drum, reducing weight and extra hardware. I was wondering if you could send me any information about this procedure.
          Thank you!

          signed
          mailing address
          Emerald Fade MMX kit: 22x18 10x8,12x9,14x11,14x12,16x16,6.5x14 snare or 6x14 Black Nickel Hammered Pearl Sensitone
          1964 Blue Glass glitter Rogers Cleveland Era Holiday drums
          8x12, 16x16, 14x20, 5x14 Powertone Snare

          Comment


          • #6
            Not exactly Mapex but as I was googling I did find this site that carries various parts some of us may benefit from knowing this place is is around for odds and ends we may need.

            https://www.drumfactorydirect.com/in...&cPath=6_9_111
            Emerald Fade MMX kit: 22x18 10x8,12x9,14x11,14x12,16x16,6.5x14 snare or 6x14 Black Nickel Hammered Pearl Sensitone
            1964 Blue Glass glitter Rogers Cleveland Era Holiday drums
            8x12, 16x16, 14x20, 5x14 Powertone Snare

            Comment

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